Question 1

What is the benefits of Online Reputation Management (ORM)?

Accepted Answer

Ericanfly offering Online Reputation Management (ORM) services that can help you discover what people are saying about your brand, your products, your market or your competition — never miss an important discussion and react to any negative comments to keep your reputation up. We are based in Kuala Lumpur, Malaysia with more than 10 years offering local Online Reputation Management (ORM) Services for clients in Kuala Lumpur, Penang, Johor, Putrajaya, Cyberjaya, Puchong, Shah Alam, Petaling Jaya, Ampang, Klang, and surrounding KL & Selangor areas. Find our more about our ORM services and talk to our ORM expert now! Call/WhatsApp: +6012-6963011 (我可以讲中文!)

Question 2

Why Online Reputation is important for Brand?

Accepted Answer

We help you find the important discussions over the digital world, join them in real time and keep the good reputation about your brand, products and services across social and the web. 42% of consumers learn about new products and services on Twitter. 71% of companies admit that market insights acquired from social media improved the results of their marketing efforts.

Consumers nowadays spend from 20% to 40% more with companies that engage and respond to customers over social media. 85% of consumers do research or ask online before making a buying decision.

Call/WhatsApp: +6012-6963011 (我可以讲中文!)

Question 3

What does Online Reputation Management (ORM) Services include?

Accepted Answer

Monitor Who Mentions - We can help to monitor conversations related to your company, brand, keywords and your competitors over Twitter, Facebook, Instagram, YouTube, LinkedIn, blogs, forums, News, Q&A sites.
Monitor What they Said - We can help to find out what is said on a topic of your interest, in what kinds of contexts the topic is discussed and what groups of people participate in the discussions over Social media and the web.
Monitor in Real-Time - You will get instant and real-time data at a click – No need to wait for your data to be collected and processed. Get all the data in real time 24/7 – just when you need it any time!
Keep Your Reputation Up! - You will never miss an important discussion and react to any negative comments to keep your reputation up! Join the conversations and respond to customers instantly.